Please read these Terms & Conditions carefully before using our services or website. By booking an appointment or using our clinic's services, you agree to be bound by these terms.
These Terms & Conditions ("Terms") govern your use of the services provided by Radiant Dental & Polyclinics ("Clinic", "we", "our", or "us"), operated by Dr. Indrayani Deole, located at Dadar West, Mumbai, Maharashtra, India.
By scheduling an appointment, visiting our clinic, using our website at radiant-dental-polyclinics.netlify.app, or engaging with our services in any way, you ("Patient", "you", or "your") confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services or website.
Radiant Dental & Polyclinics provides the following categories of professional healthcare services:
All treatments are performed by or under the supervision of Dr. Indrayani Deole, MDS (Oral & Maxillofacial Surgery), ILAMED-certified Skin Aesthetic Specialist with a Fellowship in Aesthetic Medicine.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
New patients are entitled to one free initial consultation. This offer is subject to availability and may be withdrawn at any time.
Appointments may be booked through our website, by telephone (+91 93261 14036), or via WhatsApp. Submitting an appointment request does not constitute a confirmed booking until you receive explicit confirmation from the clinic.
Clinic Hours:
We make every reasonable effort to maintain appointment schedules. However, unforeseen clinical circumstances may occasionally require us to adjust or reschedule your appointment. We will notify you as promptly as possible if this occurs.
Patients are advised to arrive at least 10 minutes before their scheduled appointment time with any relevant medical records, X-rays, or previous dental documentation. Late arrivals may result in a shorter appointment duration or rescheduling.
As a patient of Radiant Dental & Polyclinics, you agree to:
Important: Failure to disclose relevant medical information may affect the safety and outcome of your treatment. The clinic accepts no liability for adverse outcomes arising from withheld or inaccurate patient information.
All fees for clinical services are due at the time of treatment unless alternative arrangements have been agreed upon in writing in advance. Accepted payment methods will be communicated at the clinic reception.
Treatment costs will be discussed transparently during your consultation before any procedure commences. A detailed treatment plan including estimated costs will be provided for complex or multi-stage treatments.
Regarding insurance:
Prices quoted are subject to change. Any change in pricing will be communicated prior to commencement of treatment.
We understand that circumstances can change. Our cancellation policy is as follows:
Refunds: Refunds for prepaid treatments are handled on a case-by-case basis and are subject to the stage of treatment completed. Consumables, custom laboratory work (such as crowns, veneers, dentures, or aligners), and completed consultations are generally non-refundable. Please speak with our clinic manager if you have concerns about a payment.
We reserve the right to cancel or reschedule appointments due to clinical emergencies, staff illness, or force majeure events. In such cases, we will rebook you at the earliest available time at no penalty.
The information provided on our website, social media channels, and in any printed materials is intended for general informational purposes only. It does not constitute professional medical or dental advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical or dental condition. Never disregard professional medical advice or delay seeking treatment because of something you have read on our website.
Individual treatment outcomes vary and are influenced by factors including (but not limited to) patient health, compliance with aftercare, lifestyle factors, and the nature of the specific condition being treated. No guarantees regarding treatment outcomes are made or implied.
Before/after images and patient testimonials displayed on our website and social media are from actual patients who have given consent. Results shown are individual outcomes and are not a guarantee of results for other patients.
Informed consent is a fundamental requirement for all clinical procedures performed at Radiant Dental & Polyclinics. Before any treatment commences, Dr. Indrayani Deole or a member of the clinical team will:
For patients under 18 years of age, informed consent must be provided by a parent or legal guardian. For adult patients who lack the capacity to provide consent, a legally appointed decision-maker must be present.
You have the right to withdraw your consent at any time before or during treatment. Please communicate this clearly to your treating clinician.
The Radiant Dental & Polyclinics website is provided for informational and appointment-booking purposes. You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of any third party.
You agree not to:
We reserve the right to terminate your access to the website at any time for any breach of these Terms. The website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
All content on this website — including but not limited to text, images, logos, graphics, blog posts, and design elements — is the property of Radiant Dental & Polyclinics or is used with appropriate permission. It is protected under applicable intellectual property laws.
You may not reproduce, republish, distribute, or create derivative works from any content on this website without our prior written consent. Personal, non-commercial use is permitted provided attribution is given to Radiant Dental & Polyclinics.
To the fullest extent permitted by applicable law, Radiant Dental & Polyclinics and Dr. Indrayani Deole shall not be liable for:
Our total liability in connection with any claim arising from the use of our services shall not exceed the amount paid by you for the specific treatment giving rise to the claim.
Nothing in these Terms limits liability for death or personal injury caused by proven clinical negligence, or for any other liability that cannot be limited by law.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
We encourage patients to contact us directly to resolve any concerns before pursuing formal legal remedies.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. The "Last updated" date at the top of this page will be revised accordingly.
It is your responsibility to review these Terms periodically. Continued use of our services or website following any changes constitutes your acceptance of the revised Terms.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: